Service Policy-SEATNSTYLE

Ⅰ. Introduction

Thank you for choosing to shop with us.

To ensure a seamless experience, please take the time to review the following terms before confirming your order.

By using this platform, you agree to these terms. If you disagree with any part, please refrain from using the platform.

Ⅱ. Service Coverage

This platform currently serves users within Australia, covering metropolitan areas, most regions, and certain islands, depending on logistics availability.
The service area may change periodically due to operational or compliance reasons.
If your location is not covered, the related orders may not be processed.

Ⅲ. Account Registration and Security

When registering an account or placing an order, ensure the provided information is accurate, complete, and up-to-date.
You are responsible for protecting your account information and login credentials.
Any risks resulting from personal actions, such as information leakage or device loss, are at your own risk.
In the event of service disruption due to system maintenance, technical issues, natural disasters, or other factors beyond our control, we will take reasonable measures to restore services but are not responsible for any indirect effects.

Ⅳ. Privacy and Data Protection

We may collect personal information such as your name, contact details, shipping address, order information, payment-related identifiers, and browsing history.
This information will primarily be used for order processing, shipping, customer support, platform operations, and legal notifications.
Data will be processed in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We may use cookies and similar technologies to enhance user experience and platform functionality. You can manage these through your browser settings.
This platform is not intended for users under 18; if such data is found, we will take reasonable measures to address it.
For further details, please refer to our Privacy Policy and Cookie Policy.

Ⅴ. Product Information

We make reasonable efforts to ensure product descriptions, images, specifications, and prices are accurate.
Due to production variations, minor differences in color, size, or packaging may occur, which are not considered defects.

Ⅵ. Pricing, Taxes, and Other Fees

All prices include Australian GST and duties.
We operate under a DDP (Delivered Duty Paid) shipping policy, meaning all fees are included in the price, and no additional payment is required upon receipt.
Any import duties, shipping charges, or additional fees will be clearly displayed on the order page.

Ⅶ. Order and Payment

Upon payment completion, the order will proceed to processing and shipment.
Accepted payment methods include Visa and MasterCard.
The payment process is secured with encryption technology to minimize risks.
We reserve the right to cancel or reject orders in cases of suspected errors or unusual activities.

Ⅷ. Shipping and Delivery

Shipping methods, delivery times, and costs vary depending on order details and shipping address.
Actual delivery times may be affected by carriers, weather conditions, traffic, or other factors beyond our control.
Any additional costs due to incorrect shipping information provided by the customer will be borne by the customer.
For more information, please refer to our Shipping Policy.

Ⅸ. Order Cancellation, Returns, and Exchanges

Orders may be canceled before processing or shipment.
Once shipped, orders cannot be canceled, but returns can be requested upon receipt.
Refunds will be processed within 3 business days and should be received within 10–15 business days.

Ⅹ. Acceptable Use

You agree to use this platform only for lawful and legitimate purposes.
Fraud, infringement of third-party rights, or interference with platform operations is prohibited.
You will be held responsible for any damage caused to the platform or third parties due to your actions.

Ⅺ. Intellectual Property and Liability Limitations

All content on the platform, including text, images, logos, trademarks, and other materials, is protected by intellectual property laws.
Unauthorized copying, distribution, or commercial use constitutes infringement.
We are only responsible for direct losses caused by factors within our control, as permitted by law.

Ⅻ. Jurisdiction and Dispute Resolution

These terms are governed by Australian law.
Disputes should first be resolved through amicable negotiation.
If negotiation fails, the dispute can be submitted to the appropriate Australian court.

Ⅼ. Contact Information

Ⅽ. Policy Updates

These terms may be updated periodically to reflect changes in laws, operations, or technology.
Any updates will be posted on the platform, and continued use signifies acceptance of the revised terms.

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